On the afternoon of September 23, a silk banner was presented to the administrative service center of Qingdao MSA by the family member of a seafarer to express sincere thanks for reissuing the crew certificate as soon as possible to help he get on board as scheduled.

Due to improper storage, the seafarer could not use the certificate normally after receiving the personal competency certificate in the administrative hall on September 16. However, the sailing date is approaching. To ensure the shift of the crew successfully, the administrative service center opened a "green channel" for the seafarer, coordinating the staff in all aspects of acceptance, review, approval, certification and issuance, and finally the seafarer obtained the reissued certificate before he boarded the ship. The warm and efficient service of the administrative service center was praised by the crew member.

The administrative service center of Qingdao MSA will always practice the service concept of "people-oriented", optimize measures to facilitate the people and provide more intimate service for the people.